How to use Incidents
Finds and handles security incidents by severity, state, type, owner, tenant and request ID.
What this section is for
Finds and handles security incidents by severity, state, type, owner, tenant and request ID.
Before you start
You need access to IAM.Secure, the correct tenant/workspace and permission to read this data. Prepare a non-sensitive example value such as req_demo_20260806.
Buttons and forms
| Control | What it does |
|---|---|
| Search | Narrows the visible list without changing server-side objects. |
| Filters | Narrows the visible list without changing server-side objects. |
| Refresh incidents | Reloads data from the server and keeps the current page context. |
| Export CSV | Downloads the current result set; active filters normally affect the export. |
| View details | Opens the selected record and its available evidence or configuration. |
Primary path in the interface
- Open the application link above and sign in with the least-privileged role required for this section.
- Select the intended tenant or workspace. Do not continue while the header shows a different tenant.
- In the navigation, click Incidents. The expected address is https://app.iamsecure.ru/incidents.
- Click Search. Enter the documented safe values:
req_demo_20260806. Do not paste a production secret into a free-text field. - Review every field before the final Save, Run, Publish or Confirm action. If a preview or validation control exists, run it first.
- Review the validation message or changed row. The result must match this purpose: Finds and handles security incidents by severity, state, type, owner, tenant and request ID.
- Only then continue to the next dependent section. Copy the request/correlation ID when the interface shows one.
Second path: direct link and CLI/API
- Open the deep link https://app.iamsecure.ru/incidents instead of navigating through the sidebar.
- Confirm the tenant/workspace after the page loads; a deep link must not silently switch scope.
- Before automating the API path, run this product-specific read-only or validation command. It proves reachability but does not bypass application permissions:
export IAM_SECURE_URL=https://api.iamsecure.ru
curl --fail --silent --show-error "$IAM_SECURE_URL/healthz"
How to verify the result
The selected incident has an owner, disposition and linked audit records.
If it did not work
| Symptom | What to do |
|---|---|
| 401 / sign-in screen | Sign in again, then return to this page. Do not put a session token in a URL. |
| 403 | Check the selected tenant and request the documented role; retrying with the same role will not help. |
| 404 | Verify the exact path and whether the feature is enabled in this environment. |
| 409 | Search for an object named req_demo_20260806; continue with it or choose a unique name. |
| 422 / validation error | Correct only the highlighted fields. Keep identifiers lowercase unless the form explicitly allows otherwise. |
| 429 | Wait for the displayed retry interval or reduce the request scope; do not start parallel retries. |
| 5xx / timeout | Refresh once after the server has recovered; do not repeat a destructive action while its result is unknown. Save the correlation ID and timestamp for support. |