IAM.Comm user manual

Screen-by-screen instructions, exact controls, safe examples, CLI/API alternatives and recovery paths for IAM.Comm.

Start with the section that matches the label in the application. Each page explains what the screen does, what to click, which value to enter, how to verify success and how to recover without duplicating an operation.

Documented surfaces

  • Platform overview — Summarizes signalling/media component health, active sessions, failures and throughput.
  • SIP trunks — Configures a SIP peer, transport, authentication, codecs, limits and health probe.
  • Call routing — Defines match, priority and destination for inbound and outbound SIP/WebRTC calls.
  • Sessions and dialogs — Finds SIP/WebRTC sessions by Call-ID, participant, state and time and shows the signalling timeline.
  • Media gateways — Shows MediaGW capacity, codec/transcoding, RTP endpoints, packet loss and alarms.
  • Recordings — Finds encrypted recordings, consent, retention, integrity and available transcripts.
  • AI plugins — Connects ASR/TTS/VAD/post-call endpoints and constrains latency, language and fallback.
  • Observability — Shows signalling/media metrics, alerts, logs and correlation across call legs.
  • Certificates and access — Manages TLS identities, trusted peers, RBAC and rotation without displaying private keys.

Application

https://app.iamcomm.ru

How to use Platform overviewSummarizes signalling/media component health, active sessions, failures and throughput. How to use SIP trunksConfigures a SIP peer, transport, authentication, codecs, limits and health probe. How to use Call routingDefines match, priority and destination for inbound and outbound SIP/WebRTC calls. How to use Sessions and dialogsFinds SIP/WebRTC sessions by Call-ID, participant, state and time and shows the signalling timeline. How to use Media gatewaysShows MediaGW capacity, codec/transcoding, RTP endpoints, packet loss and alarms. How to use RecordingsFinds encrypted recordings, consent, retention, integrity and available transcripts. How to use AI pluginsConnects ASR/TTS/VAD/post-call endpoints and constrains latency, language and fallback. How to use ObservabilityShows signalling/media metrics, alerts, logs and correlation across call legs. How to use Certificates and accessManages TLS identities, trusted peers, RBAC and rotation without displaying private keys. IAM.Comm: CLI and APICopy-safe command examples, expected results and recovery rules for IAM.Comm.