IAM.Bot
Configure a consultant profile and embed its widget on your website.
Configure a consultant profile and embed its widget on your website.
Where to start
- Configure bot responses and knowledge
- Embed the widget and verify a conversation
- Launch a website consultant and verify a manager handoff
- Add support alongside an existing request form
Open the product
FAQ — quick answers
How do I install the widget and verify answers on my website?
Configure the profile and knowledge, copy the installation snippet from your cabinet and place it on the approved page. Open the site and ask a synthetic question. A visible widget does not prove correct answers; check its sources and profile.
A contact exists in the cabinet, but the manager received no message — why?
Contact persistence and notification delivery are separate checks. Locate the contact in the intended cabinet, then check Channels and recipients. Preserve the contact if delivery fails; do not pass conversation text in form URL parameters.
Configure bot responses and knowledgeConfigure a consultant profile and embed its widget on your website.
Embed the widget and verify a conversationConfigure a consultant profile and embed its widget on your website.
Launch a website consultant and verify a manager handoffConfigure presentation, message consent and a reliable manager contact path.
Add support alongside an existing request formReview a bot-assisted draft and open the existing form without automatically submitting a ticket.